Most questions about Your Music Learn can be answered in the below FAQ. If you still can’t find what you need, please contact us by email.
By subscribing to a Premium Membership can I immediately access all the lessons or are they gradually released over time?
When you subscribe to a premium membership you have an immediate access to every video lesson already published (uploaded?) on the website. You also gain access to all other learning material on the website (podcasts, video, files, pdfs, and so on)
For how long can I access the lessons with a Premium Membership?
With a Premium Membership you can access all videolessons for the whole duration of your subscription as a Premium Student. You can watch them as many times as you like and at any moment.
Does the Premium Membership expire at the end of the month or does it last one whole month from the moment of my subscription?
The Premium Membership expires one month after your subscription as a Premium Student (i.e. if you register on march 12th, it’ll expire on april 12th).
Does the Premium Membership automatically renew itself or do I have to do it myself every month?
The Premium Membership lasts one month and will automatically renew itself once it expires. The system processes the automatic payment via Paypal. If it does not find sufficient funds one the membership expires, it will try again after three days. If it does not find sufficient funds it will wait another three days and try once again. If the account does not have sufficient funds by this time it will be closed and access to the website will be prevented.
Can I at any time cancel my Premium Membership and how do I do it?
Yes, you can cancel your membership at any time, if you don’t plan to renew your membership. To cancel the subscription right now, click here.
Where can I see the list of video lessons accessible to the Premium Membership subscribers?
To view the list of video lessons already published you can go to the Courses page following this link . New video lessons are constantly added, on every subject, so the list is under constant update.
I have to start from scratch because I don't know anything about music. Are these video lessons the right choice for me?
Yes. The video lessons of Your Music Learn are meant to teach music starting from square one. No prior requirements are needed. And if you already know some stuff, these lessons can still be very useful.
I can't seem to be able to view the lessons. What can I do?
To fix the problems regarding viewing the videos please click here.
Is it possible to watch Your Music Learn videos using an iOS system (iPad, iPhone, iPod Touch)?
Yes, you can view the videos on iPad and Apple devices. For more useful information click here.
Didn’t find what you were looking for?
Ask support via email and we will do our best to reply to you within 48 hours.
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